This is a collection of common questions about our products. We constantly strive to answer any questions in an easily comprehensible way and on the basis of our experience. Please understand that despite carefully researched information, a mistake can always sneak in.
Do you have a question that isn’t listed here? Did you notice a mistake? Or if you just want to give us your opinion on individual points, please write to us under Contact.
Yes, of course. Close all the doors and windows and fold up the trailer tent. You can leave the tent packed wet for a few days at a time. At the latest on the third day, you should, however, lay it out somewhere to dry.
This is true and serves the purpose of ensuring that the base of the tent doesn’t suddenly end up hanging in the air when it’s on an uneven surface such as a meadow or on a slope.
Yes, the kitchen is attached to the tailgate of the trailer with a special bracket. If you want to transport longer objects, you can unhook it with just a flick of the wrist.
By the way, the kitchen also cuts a good figure in the garden or on the terrace beside the grill, even when you’re not on holiday.
It’s important for us that our customers get the best sleep possible. That’s why we offer the largest sleeping surface in the camping sector. We offer additional berths, such as fold-up beds or air mattresses for children or guests. This gives the customer the possibility to individually arrange their living space. If, for example, your children are old enough to have their own tent or are camping somewhere else altogether, the space can be wonderfully used for a table and chairs. An additional fixed bed would eventually waste space and could at most be used as a storage area.
And keep in mind: What was good enough for us back then can also be acceptable for guests and kids.
For this problem we include a small repair kit with every tent. In this kit you will find a piece of every type of cloth used for your product. You can usually fix most small tears with this fabric and a bit of regular glue.
CAMPWERK manufactures its products 30 minutes from the Dutch border, which is a very important market for us. That means that we’re always placing the utmost emphasis on the wind resistance of our products.
Thanks to the ripstop nylon (tear-resistant threads in the fabric) enforced and very heavy fabric weighing 450g / m², we have one of the most tear-resistant materials on the market. In addition, instead of light aluminium, which can already bend at low wind forces, we prefer to rely on good old steel rods, which offer the best stability in high gale forces. This is also possible, since no weight problems occur with a possible additional load of 900 kg.
Many of our customers appreciate the enormous space the FAMILY tent trailer has to offer. If you’re stationary somewhere only for a short time, simply set up table and chairs in the big main tent and you save having to put up the awning. If you’re staying on one spot for a longer period (more than 3 days), enjoy the feeling of enormous space the awning has to offer. There are two of you, but you’re touring enthusiasts and prefer to spend each day in a different place? Then we recommend you switch to the ECONOMY model, because as a couple you have the choice, but as a family of five, you don’t.
Don’t panic. We have found a very good mould and mildew stain remover for this. You can buy it in any camping supply store or in our accessory shop.
There are several reasons for this.
Because our trailers are designed for maximum storm resistance, we use only the most sturdy materials like stainless steel, steel and very heavy, tear-resistant canvas. Due to this solid construction our tents have a relatively high tare weight of 180-230 kg.
To lift this weight, like a lid, you would need really powerful gas struts with approx. 2,500 N. That’s enough to propel a rocket to the moon! But it’s important to note that in the event of a defect such gas struts could be dangerous.
Which brings us to our next problem: In order to give these gas struts enough leverage power to lift the tent platform, they must be mounted in the inside of the trailer at an angle of less than 25 cm. This is technically possible, but what would happen to the load? At the back by the tailgate one of the gas struts would always be in your way when you’re loading/unloading the trailer. And worse than that: the load, which is mostly heavy boxes, would constantly bump against the gas strut while the trailer is being hauled. Which brings us back full-circle to our first concern: durability and safety.
A final point is what is permissible. CAMPWERK is a responsible manufacturer and we therefore have the connections between our tents and trailers certified by the TÜV safety testing and certification agency. According to currently valid regulations, a connection with moveable parts is not permissible.
Oh dear, how will I ever manage without a lid???
Easy 😉 Let’s take a look at the usual loading/unloading situation when we go on holiday with a trailer. Before we leave we load the closed tent trailer from the back and push all the boxes towards the front. As soon as we arrive at our destination we first set up the main tent, then we can use the flap underneath the bed to unload stuff. This opening can also be used to pack the tent last when getting ready to go home. The only problem might be if you have to crawl into the trailer to reach the last few boxes at the front of the trailer once you’re back home. But we also have a good tip for that: with an attic hook pole from the DIY store you can snag the handle of the box and pull it towards you.
Normally dirt will simply bead and roll off when the tent comes in contact with water. For more persistent cases, we recommend the Tent cleaner in our shop.
Normally not, thanks to our special high-pressure waterproofing. The exception is if the tent is exposed to special environmental influences or if chemical cleaning agents have been used. In this case, you should use a waterproofing spray on these spots after cleaning the tent.
Important is also to remember that no hairspray, spray deodorant or other such products should be used inside the tent, as the chemicals they release can have a negative impact on the waterproofing of the tent.
Our trailers are manufactured and inspected in compliance with EU guidelines. Technically this means you can drive 130 km/h when towing a trailer. However, unfortunately some EU countries have a maximum permissible speed limit for trailers. For example, in Germany the speed limit for trailers is 80 km/h but you can apply for a 100 km/h special permit as long as you’re in compliance with specific weight proportions between the trailer and your towing vehicle. You can find more information about the 100 km/h special permit in our configurator.
Thanks to their low tare weight, our trailers can be hauled by a number of compact cars like the VW Polo, the Smart and even some quads, ATVs or trikes.
Just check your driving registration document in field F.O1. If it says 400 kg or more, you’re CAMPWERK compatible.
Stopping and parking tent trailers is allowed on public roads in places where it’s not explicitly prohibited by the StvO (German road traffic law) or their signs. If parking spaces are signposted with a “P” tent trailers are allowed to park unless prohibited by any additional signs.
The camping features of the trailer can be used while parked. However, camping-related activities such as setting up and using a grill count as non-transit activities and are therefore not allowed while parked or during overnight parking.
Our tent trailers have a tare weight of around 400 kg, which means they can accommodate loads of up to 900 kg. With the off-road model, you even have a loading capacity of more than one ton, thanks to the higher gross permissible weight. You’d practically have to fill the tent trailer with gold bars for it to reach that load capacity. If that’s your plan, please contact us! Our team will be happy to come help with the loading 😉
The coupling load indicates the weight that presses onto the tow hitch of your vehicle. With our trailers, the coupling load is about 15 kg, when the trailer is empty. Today’s tow hitches usually come with a permissible coupling load of 85 to 130 kg. You can affect the coupling load with how you load the trailer. For example, if you load more heavy items in the front than at the rear, you increase the coupling load. If you load more heavy items in the rear than in the front, you decrease the coupling load. When it comes to driving your combination, a high coupling load is preferable to a low one, as the trailer will run more stable this way. You can weigh your coupling load with small drawbar scales*, a premium jockey wheel with integrated scales* or ballpark it by trying to lift the trailer by its coupling at the front. If you manage to gather all your strength and lift it by just a few centimetres, either your coupling load is under 85 kg or your name is Schwarzenegger. (In which case we’d appreciate your autograph!!!)
To find out how high your permissible coupling load is, you can consult your vehicle manual or check on the coupling itself, as it might be etched into its side.
*in our www.campwerk.co.uk/shop
No worries, pulling a trailer is fun! Our trailers are so compact you can still see over them in your rearview mirror. And since they’re not too wide you don’t need extensions for your sideview mirrors either. And because the trailer is so short it almost always stays in the same lane as the towing vehicle. Thanks to the specially coordinated chassis, our trailers run very smoothly even at higher speeds.
Depending on how well your municipal government manages their budget 😉 and depending on where in Germany you are, the annual tax should be between 22-35 €.
Vehicle liability insurance will cost between 20-30 € a year.
The rates for partial or full coverage (including theft and collision) can be anywhere between 40-100 €, depending on your insurance policy.
Yes, every two years your trailer must pass an inspection by the vehicle registration authority. The best way to do it is at the same as your car inspection.
We wrote a separate article on this topic:
Our trailers are perfect for transporting all kinds of stuff, for example:
– Garden waste
– Firewood
– Construction Waste
– etc…
Yes, of course. Just close all the doors and windows and fold the trailer tent together. You can leave the tent packed wet for a few days at a time, but on the third day at the latest you should lay it out somewhere to dry.
Normally dirt will simply bead and roll off when the tent comes in contact with water. For more persistent cases, we recommend the Tent cleaner in our shop.
Yes, we recommend removing the rooftop tent in one piece with the crossbars or rack it’s mounted on. These can be loosened with a few twists of the wrist and the rooftop tent will be in the perfect position for the next time you want to use it. It should take you less than 5 minutes.
The rooftop tent can be mounted onto almost any vehicle. All you need are 2 crossbars or a roof rack. The rooftop tent is simply attached using the supplied U-screws to the crossbars or roof rack. Mounting DIRECTLY onto roof rails is not recommended, as the space between it and the roof would be too small and the U-screws could scratch the car. You also need crossbars/load carriers even with a roof rail.
We can gladly provide you with the appropriate crossbars with your tent order. Just enter your vehicle specs in the Roof tent configurator.
Most cars have a roof load capacity of between 75 –100 kg, but this specification only applies to the load while driving! When stationary, the weight on the roof can be considerably higher.
Yes! Even when you fold up the extension of the roof tent, there’s still plenty of room for sleeping bags, blankets and pillows.
Congratulations and join the club! You’ve just had a fantastic, sunny camping week and everything was perfect – until it started raining just as you started to break up camp. Some people seem to have a gift for attracting such bad luck and others actually start packing days before their holiday ends just to avoid a few rain clouds in the forecast.
CAMPWERK’s advice: Don’t lose your cool!
Rain isn’t such a disaster and if you convince yourself it isn’t you’ll be able to master the situation if one arises. Here are a couple of suggestions from CAMPWERK that might help:
– Always keep a rain jacket with a hood in the car. That way it will be right there at your fingertips if it starts to rain while you’re packing up.
– Close the windows of the tent before folding it together to keep the moisture out.
– Before folding the tent down, cover the mattress and all the bedding with the big nylon bed cover, to make sure the bed stays dry.
– As soon as you get home, try to relax for a minute. The tent can wait! We recommend airing the tent at the latest three days after your trip.
– Before the tent is put away for any length of time, make sure it’s completely dry.
FYI, some people believe that they can simply drive home with their camper or motorhome in the rain and don’t have to take care of anything further. Ask any experienced camper if that’s true 😉 Both of those vehicles also have big annex rooms and awnings that need to be air-dried – just like the tent trailer at home.
Funnily enough, we often hear the question: “And what do we do if the weather turns cold?” The answer is perfectly simple: Since homo sapiens has inhabited this planet we have turned on the heat when it gets cold outside.
For some strange reason, many think a space heater inside a tent won’t work as the heat will go right out through the walls. Tents, trailers and motorhomes don’t have the same kind of thermal insulation as houses, so if it’s cold outside and there’s no heater, it will be nearly as cold inside.
Of course you could say, “Yes but that happens much faster in a tent!” How about this: Drive your car on a chilly autumn/winter day for about 20 minutes with the heat turned on, then stop the car when it’s nice and warm inside and check how long it takes for the temperature to drop until you can draw pictures on the windows.
Realistically speaking, it doesn’t matter whether it takes 10 minutes for the air to cool in a motorhome or 5 minutes in a tent. The only thing that counts, is that without a heater the temperature will drop.
That’s why we have a fantastic heating system for our tent trailers in our product range that will keep you warm and cosy even if it’s snowing outside. CAMPWERK uses primarily electric and petroleum heaters that were designed and tested specifically for outdoor use.
Our first choice is always an electric space heater!
Compact, easy to set up and regulate and thanks to the electricity flat rates at campgrounds usually an economical choice. And you don’t need extra space for stowing a gas tank. They’re also very helpful for drying out the tent more quickly at home.
For extremely self-sufficient campers we recommend gas and petroleum heaters. These can be purchased at any DIY centre or hardware store.
We recommend: Always take a heater along!
Even in Italy in the summer it can be cool at night and nothing can lift your spirits better than a little bit of warmth.
FYI, an additional advantage of having a heater is that it can create a comfortable living room climate in the tent.
Believe it or not, even tent trailer owners need to use the bathroom every now and then. 😉
Campers normally use the facilities at the campground to do their “business”. These are usually clean and fully equipped. But if you have to “go” in the middle of the night (yes, we all reach that age sooner or later 😉) we recommend a camping toilet. This is the portable potty version of the loo in the bathroom of a normal camper/motorhome and works the same way. It’s small and handy, yet as comfortable as a normal toilet. Thanks to clever modern technology, emptying your luggable loo is a snap, and thanks to the sanitary concentrate there’s no unpleasant smell. An integrated fresh water / grey water tank makes these toilets ideal for outdoor use. We recommend setting it up in our WC tent in a discreet corner behind your trailer tent. Out of sight, out of mind!
By the way, more and more campgrounds are offering private washrooms on individual campsites.
Fahre, wohin du willst.
Bleibe, wo es am schönsten ist.
